Eddie Castro
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Brooklyn, New York

Eddie Castro

Reliable with records. Kind with people.

I’m a Human Services graduate from John Jay College, an artist, and an animal lover. At work, I keep records accurate, processes moving, and people supported across New York City.

NYC 55-a eligible

Open to administrative, customer service, and community roles

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Eddie Castro

Where I’ve worked, studied, and been recognized

About

A different perspective, applied with care.

I am a neurodivergent professional with strong communication skills and attention to detail. I use my unique perspective to approach challenges creatively while staying thorough and focused.

I’m committed to collaboration and clear communication that support inclusive practices in all my work. My own experience with IEP meetings shapes how I understand school and family collaboration, and I bring strong organizational skills and a passion for diverse, accessible workplaces.

Portrait of Eddie Castro

Highlights.

Download the résumé (PDF)

  • NYU Nest Support Project

    Student data for an autism inclusion initiative, kept accurate across 91 NYC schools.

  • United Nations

    Featured in a UN-screened documentary on neurodiversity and inclusion.

  • NYC Department of Education

    Featured panelist on Disability & Employment.

  • John Jay College

    Dean’s List, with a 3.45 GPA in Human Services.

  • Recognition

    Profiled in the NYC DOE TSCAC Citywide Newsletter and featured by Autism Speaks.

Experience

Work that keeps things running.

  1. April 2023 – Present

    NYU Nest Support Project
    Autism inclusion initiative · NYU Steinhardt · New York

    Operations Administrative Assistant

    • Manage complex student data across 91 NYC schools in Airtable and Google Sheets, auditing attendance records for accuracy on behalf of program administrators.
    • Reorganized intake forms and troubleshot administrative bottlenecks to streamline onboarding for new program participants.
    • Selected to feature in a United Nations–screened documentary on neurodiversity, advocating for inclusive education and workplace practices.
    • Support boxing and packaging operations for program events.

  2. June 2025 – August 2025

    P.C. Richard & Son
    NYC Summer Youth Employment Program · New York

    Intern

    • Answered customer questions about rescheduled pickups and parts availability, connecting the warehouse and the showroom.
    • Organized stock and supplies to support the showroom sales team.
    • Coordinated warehouse and showroom equipment and inventory moves, following real-time instructions on placement and priority handling.

  3. January 2025 – June 2025

    The Salvation Army
    New York

    Intern

    • Supported food pantry operations, organizing materials and helping distribute food to community members.
    • Assisted the Accounting Department with data entry and property management records.
    • Managed inventory organization for the distribution center to support community outreach.

  4. December 2024

    John Jay College (CUNY)
    CUSP Microinternship · New York

    CUSP Microinternship Participant

    • Completed a multi-day workshop with industry professionals on workplace efficiency, project management, on-site protocol, and diligence.

  5. September 2022 – May 2023

    Guttman Community College (CUNY)
    New York

    Connect Center Assistant & Peer Success Coach

    • Assessed students’ needs and referred them to campus services such as financial aid and counseling.
    • Helped give out food through the campus pantry, ran food drives, and processed survey results in Excel and Google Sheets.
    • Coordinated setup and breakdown for campus events, placing equipment and furniture safely and on time.

  6. February 2021 – June 2021

    Silicon Harlem
    Brooklyn, New York

    Intern

    • Located local businesses to build a comprehensive database for navigating and promoting businesses across Brooklyn.

Skills.

  • Service

    Customer & constituent service

    Phone and in-person communication, resolving questions, and referring people to the right services or departments.

  • Data

    Data management & recordkeeping

    Airtable, Google Sheets, and Microsoft Excel for database updates, attendance and records auditing, and accuracy review.

  • Community

    Case coordination & community work

    Stakeholder outreach, intake processing, resource referrals, and event logistics.

  • Operations

    Administrative support

    Onboarding and intake forms, troubleshooting process bottlenecks, Microsoft Office, and Google Workspace.

Education

Trained to support people.

2023 – 2025

John Jay College of Criminal Justice (CUNY)

Bachelor of Human Services

Focus on advocacy, diversity, and inclusion, with coursework centered on support services for people with disabilities. Dean’s List, GPA 3.45. Member of the CUNY CUSP Program.

2021 – 2023

Guttman Community College (CUNY)

Associate in Human Services

Concentration in human development and social services, with an emphasis on supporting neurodiverse populations.

Art

Art by Eddie.

  • Artwork by Eddie Castro, piece 1

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  • Artwork by Eddie Castro, piece 2

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  • Artwork by Eddie Castro, piece 6

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Contact

Let’s work together.

I’m looking for administrative, customer service, and community-centered roles in New York City, including positions through the NYC 55-a Program.

Email me Download résumé (PDF)